PRIVACY AND SECURITY POLICY

All services provided on our website and by Berk Olgun – Boolbols – www.boolbols.com, located at KADINLAR DENIZI MAH. 2920 SK. NO: 2 BIA KUSADASI/AYDIN, are owned and operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data is gathered and how this data is protected.

By filling out various forms and surveys on our website or store, members may share certain personal information about themselves (such as name, surname, company information, phone number, address, or email address). This personal information is collected by our store as required by the nature of the business.

Our company may periodically send campaign information, details about new products, or promotional offers to its customers and members. Members can choose whether to receive such information during the membership process, and later, they can change their preference from the account settings or notify us by following the link in the communication they receive.

The personal information provided to our store electronically by our members during the approval process or via email will not be disclosed to third parties outside the scope of the purposes and terms defined by the “User Agreement” made with our members.

Our company records and uses members’ IP addresses to identify system issues and quickly resolve problems or disputes related to the service provided. IP addresses can also be used to identify users generally and gather broad demographic information.

Outside the purposes and scope defined in the Membership Agreement, our company may use requested information for direct marketing purposes, either by itself or in collaboration with partners. Personal information may also be used to contact users when necessary. The information requested by our company or provided by users or information about transactions made via our store can be used for statistical evaluations, database creation, and market research, as long as the identities of our members remain confidential.

Our company is committed to keeping confidential information strictly private, considering it a duty of confidentiality, and to take all necessary precautions to ensure that confidential information is not disclosed to the public, used without authorization, or revealed to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit cardholders who shop at our websites. Your credit card information is not stored in any way within our systems.

There are two things to check to ensure that you are on a secure site during transactions. One is the key or lock icon at the bottom of your browser window. This indicates that you are on a secure internet page, and all of your information is encrypted and protected. This information is used only within the transaction process and as directed by your instructions. Credit card information entered during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for confirmation. The shopping process continues if the card is approved. Since no card information is displayed or saved by us, it cannot be accessed by third parties under any circumstances.
The reliability of payment/invoice/delivery address information for online orders placed by credit card is checked by our company against Credit Card Fraud. Therefore, for first-time customers ordering from our shopping websites, financial and address/phone information must first be confirmed before the order can be fulfilled. If necessary, the credit cardholder or the related bank is contacted to verify this information.
Only you can access and change the information you provide when you become a member. If you securely protect your login information, it is impossible for others to access or modify your information. For this purpose, transactions during membership are carried out within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.

Online shopping websites with customer service hotlines or clear address and phone information are more popular today. This allows you to obtain detailed information on any questions you may have and get more confidence about the online shopping provider.

Note: We recommend that you ensure that online shopping websites display the company’s address and phone number. Before making a purchase, note down all contact information about the store from which you are buying the product. If you are unsure, confirm this information by calling the store before making your purchase. All information and details about our company and its location are listed on all our online shopping websites.

MAIL ORDER CREDIT CARD SECURITY

If you send us your identity and credit card information by mail-order, it will be stored according to our confidentiality principles. This information will be kept for 60 days in case of a potential dispute with the bank over credit card charges and will then be destroyed. There is no risk of an unauthorized charge being made to your card, as you can dispute any charges made beyond the authorized amount, and the bank will block such payments.

THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites. Our company is not responsible for the privacy practices or content of these other sites accessed via these links. The privacy principles of this agreement only apply to our store; they do not cover third-party websites.

EXCEPTIONS
In the limited cases below, our company may disclose user information to third parties outside the scope of this “Privacy Policy”:

  1. To comply with obligations imposed by law, decree-laws, regulations, or other applicable legal rules issued by a competent legal authority;
  2. To fulfill the requirements of the “Membership Agreement” and other agreements made by our store with users and to implement these agreements;
  3. To provide information requested in the course of an administrative or judicial investigation carried out by an authorized legal authority in accordance with due process;
  4. To protect the rights or safety of users when disclosure of information is necessary.

EMAIL SECURITY
Never include your credit card number or passwords in any emails you send to our Customer Service. Information included in emails may be visible to third parties. Our company cannot guarantee the security of any information transmitted via email under any circumstances.

BROWSER COOKIES
Our company may use cookies to obtain information about users visiting our store and their usage of the website. Cookies are small text files sent to the user’s browser to be stored in the main memory, which help facilitate the use of the Internet by storing information about the user’s preferences and session status.

Cookies help us gather statistical data on the number of visitors to the site, how often a person visits the site, their purpose of visit, and how long they stay on the site, as well as to generate dynamically tailored ads and content for users on personalized user pages. Cookies are not designed to extract personal data from emails or other personal files stored on the user’s computer. Most browsers are initially set to accept cookies; however, users can change their settings to prevent cookies from being sent or to notify them when cookies are being sent.

Our company reserves the right to modify the provisions of this “Privacy Policy” at any time by posting them on the site or sending them via email. Changes to the Privacy Policy take effect on the date they are posted.

For any questions or suggestions regarding our privacy policy, you can send an email to info@boolbols.com. You can also contact us using the following details:

  • Company Name: Berk Olgun
  • Phone: 0534 054 0009
  • Email: info@boolbols.com
  • Address: KADINLAR DENİZİ MAH. 2920 SK. NO: 2 BIA KUSADASI/AYDIN